Frequently Asked Questions
What is MSCEE Skin Care's return policy?
• We have a "no questions asked" return policy for the first 30 days after you receive your order. If for any reason you are dissatisfied with your purchase, contact us so that we can hopefully resolve your issues.
• If we have shipped you the wrong/damaged item, return it and we will ship you the correct item and refund you the cost of shipping the incorrect/damaged item.
Does MSCEE Skin Care have a catalog?
No. MSCEE Skin Care product line is completely available online. This allows us to keep our expenses and your prices low.
How quickly can I expect my order?
We at MSCEE Skin Care pride ourselves in a 2 day turn around except for orders place on weekends or holidays.
How do you ship retail orders?
We ship our retail orders through USPS.com, priority mail. USPS Priority mail offers you the ability to track your order and us the confidence that your order was received in a timely manner.
Does MSCEE Skin Care you offer wholesale pricing?
Yes, we sell wholesale to approved, established store front retail businesses, medical offices, salons and spas and others as requested. Kindly contact us for an application.
Does MSCEE Skin Care have samples?
Yes, we have made a few of our products available in sample sizes (.5mm).
Will you send me a sample?
Are sample packets are available and some are always included as a "thank you" in your first order at no charge.
What type of payment do you accept?
• We offer a security credit card processor called Authoirze.net to accept Master Card, Visa, credit cards and Debit cards. We accept Paypal. We do not accept Diner cards, American Express or Discover at this time.
• If you chose to print your order and not complete the shopping experience, mail the printed order and payment to:
MSCEE Skin Care, 47055 Liberty Bell Rd. E, Macomb MI 48044
Can I sell your products online?
Presently, we do not permit our products to be sold online through our distributors or affiliates.
Do you sign up affiliate sites?
Yes, if you have a website and are interested in adding a link back to our site, we offer a 20 % commission program. Please contact us regarding an affiliate application
Will you custom label?
Thank you for your confidence in our products, however, at this time we are not offering this option unless you can accept a significant volume.